We take your privacy seriously - here's how we handle your info and keep it safe
January 2024
This privacy policy covers how Titan Quinthorix Hotel collects, uses, and protects any information you share with us when you use our services or visit our property.
When you book a room or use our facilities, we'll need some basic stuff from you. Nothing crazy - just what we need to make sure your stay goes smoothly.
We're not doing anything sneaky with your data. It's all about making your experience better and keeping things running smoothly around here.
Look, when you book a room or conference space with us, we're gonna need the basics. Your name, phone number, email, and payment info. If you're a business traveler, we might also grab your company details. We keep this stuff on file so you don't have to repeat yourself every time you visit.
Ever told us you prefer a room on the upper floors? Or that you're allergic to shellfish when dining at our restaurant? Yeah, we remember that. It's saved in our system so we can make each visit better than the last. That's just good hospitality if you ask me.
Like pretty much every website these days, we use cookies to track how you interact with our site. What pages you check out, how long you hang around, that sort of thing. It helps us figure out what's working and what needs fixing. You can disable cookies if that's not your thing, but some features might not work as smoothly.
We've got cameras throughout the property - lobby, hallways, parking areas. It's all about keeping everyone safe. The footage gets stored for about 30 days unless there's an incident that needs investigating. We don't put cameras anywhere you'd expect privacy, obviously.
Security isn't just a checkbox for us - it's something we've invested real time and money into. We use industry-standard encryption for all payment transactions, and our staff goes through regular training on data protection.
SSL encryption, secure servers, regular security audits, and firewalls protecting our systems
Restricted access to data centers, locked filing cabinets, and controlled key card systems
All employees sign confidentiality agreements and receive ongoing privacy training
Only authorized personnel can access guest information on a need-to-know basis
We're not in the business of selling your data to random companies. That's not our style. But there are a few situations where we might need to share info:
Your data is yours, and you've got some control over it. Here's what you can do:
Just shoot us an email at info@titanquinthorix.info and we'll help you out.
We don't keep your stuff forever - that'd be weird and unnecessary. Here's generally how long we hold onto things:
After that, it's either securely deleted or anonymized so it can't be traced back to you.
Yeah, we might send you promotional emails about special offers, events at the hotel, or updates about our services. But here's the thing - you're in control. There's always an unsubscribe link at the bottom of every email we send.
We try to keep our marketing relevant and not too frequent. Nobody likes a spammy inbox. If you've stayed with us before, we might reach out about similar services you've used. But if you'd rather not hear from us at all, no hard feelings - just click that unsubscribe button.
We welcome guests from all over the world, which means your data might be processed in Canada even if you're booking from elsewhere. Canada's got pretty solid privacy laws (PIPEDA, if you're curious), so your info is well-protected here.
If you're coming from the EU or UK, we take extra steps to comply with GDPR. For California residents, you've got additional rights under CCPA. Whatever your home base is, we respect your privacy rights and handle your data carefully.
Our services aren't directed at kids under 13. If you're booking for a family, that's cool, but we'll collect info from the adult making the reservation.
We use essential cookies to make the site work, and some optional ones for analytics and preferences. You can manage these in your browser settings.
We might update this policy occasionally. If there are major changes, we'll let you know via email or a notice on our website.
Look, privacy policies can be pretty dry reading. If something here doesn't make sense, or you've got questions about how we handle your info, just reach out. We'd rather you ask than worry about it.
Titan Quinthorix Hotel complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. For EU/UK guests, we maintain GDPR compliance standards. If you believe we've mishandled your personal information, you can file a complaint with the Office of the Privacy Commissioner of Canada.